Onboarding & IT Provisioning
4 packages · Fillable PDF packetsPassword-controlled, all-in-one fillable PDF packets for IT & firewall clearance, Basic & Pro subscription setup, ORG Defaults & letterhead branding, SSO or managed logins, and Users & Access.
Password-controlled onboarding packets
Unlock documentation with your client credentials to preview documents in your browser or download combined fillable PDF packets for your IT and administrative teams.
Included in Every Packet: ORG Defaults, Letterhead Branding, SSO / Managed Logins & Firewall Guide
Default facility and payor contact values pre-loaded into your organization template. Click “Fill ORG Data” in any tool or keep “Use organization defaults” on.
Multi-line header & footer text (9pt/11pt/14pt) and PNG/JPEG logo (Left / Above / Right of text) applied automatically on DOCX & PDF render.
Configure SAML 2.0 / OIDC (Okta, Entra ID) OR check Managed Logins & Passwords so we mint accounts from your roster emails with password links + 2FA.
Zero inbound firewall rules. Outbound TCP 443 allowlist, Proofpoint/Mimecast SafeLinks exemption, and Browser/VDI WebAssembly GPO.
Complete IT security & firewall brief, ORG Defaults ('Fill ORG Data') & letterhead branding setup, authentication configuration (Managed Logins + Email 2FA or optional SAML/OIDC SSO), and user access provisioning for organizations deploying the standalone JustAppeals Responder Suite.
- Zero inbound firewall rules; outbound TCP 443 allowlist (including proxied Policy Finder) & SafeLinks / WebAssembly guidance
- ORG Defaults template ('Fill ORG Data') + DOCX/PDF Header, Footer & Logo letterhead branding
- One organization-wide choice: Managed Logins, Enterprise SSO, or Managed-to-SSO transition
- Responder Suite only Users & Access Roster with Admin and/or User permissions & single unified packet sign-off
IT security & firewall brief, Gravity Basic workspace & operating center provisioning (6 function teams, manual task queues, revenue worklists, and fee schedule pricing), single-app SSO or managed password setup, and Gravity RBAC role provisioning.
- Gravity Basic Subscription: Operating centers, 6 function teams, task queues, revenue worklists & fee schedules
- Zero inbound firewall ports; outbound TCP 443 allowlist for app.gravatiy.com & Google Identity / Firestore
- Choice of Managed Logins & Passwords from provided emails (with Email 2FA) or optional SAML 2.0 / OIDC SSO
- Users & Access Roster with Gravity RBAC roles, centers, teams, and work area access
End-to-end IT & firewall brief, Gravity Basic workspace & center provisioning, Responder Suite ORG Defaults ('Fill ORG Data') & letterhead branding, dual-app SSO or managed password setup, and multi-team role provisioning for revenue-cycle and clinical appeal teams.
- Gravity Basic Subscription: Centers, 6 function teams, task queues, revenue worklists & fee schedules
- Zero inbound firewall ports; outbound TCP 443 allowlist (including proxied Policy Finder) & SafeLinks guidance
- Responder Suite ORG Defaults ('Fill ORG Data') + Document Header, Footer & Logo letterhead
- Users & Access Roster + Optional dual-app SAML 2.0 / OIDC SSO or Managed Logins & Passwords from provided emails
Full enterprise onboarding packet covering Gravity Pro AI Copilots and unattended workflow automation, Responder Suite ORG Defaults & branding, optional enterprise SSO across all platforms, designated IT Lead assignment for the Just Connect Portal invitation, and a technical capabilities & firewall overview of Just Connect EHR / clearinghouse connectivity.
- Gravity Pro Subscription: In-task AI Copilots, unattended denial triage, policy readiness & referral intake
- Designated IT Lead capture to trigger the interactive Just Connect Onboarding Portal invite
- Just Connect capabilities & firewall brief (Cloud FHIR, outbound Docker Agent, AWS VPN & safe writeback)
- Users & Access Roster + ORG Defaults & DOCX/PDF letterhead branding + Optional SSO or Managed Logins